What is Rissiepit?

Rissiepit is an online store specializing in wooden products, gifts, and designs. We offer a wide range of handcrafted items suitable for various occasions and purposes.

Where are your products made?

Our products are crafted with care and precision by skilled artisans in Worcester, Western Cape. We take pride in supporting local craftsmanship and ensuring the highest quality standards for our customers.

Do you offer customization options?

Yes, we offer customization options for select products. Please contact our customer support team to inquire about customization options and availability.

How can I place an order?

You can place an order directly through our website by adding items to your cart and completing the checkout process. If you encounter any issues or have specific requirements, please feel free to reach out to our customer support team for assistance.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and bank transfers. All transactions are processed securely to ensure your financial information remains protected.

What is your shipping policy?

Please refer to our Shipping Policies page for detailed information about shipping methods, processing times, costs, and delivery timeframes.

What is your return policy?

Our return policy outlines the eligibility criteria, return process, and other relevant details. For more information, please visit our Returns Policy page.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment on our website or the carrier’s website.

Do you ship internationally?

Currently, we only ship to addresses within South Africa. We do not offer international shipping at this time.

How can I contact customer support?

If you have any questions, concerns, or feedback, please don’t hesitate to contact our customer support team at 073 153 0267. We’re here to assist you and ensure your shopping experience with Rissiepit is enjoyable and hassle-free.

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